Support

Support

Help for Wheel Builder.

Questions about measurements, presets, saved builds, iCloud sync, Spotlight, Shortcuts, or sharing are welcome.

For support, email support@websoftpc.com. Include your device model, iOS version, app version, and what you were trying to calculate.

Common checks

  • If a result looks wrong, confirm ERD and center-to-flange measurements first.
  • If Build Check shows a warning, review the specific value named in the message.
  • If the keyboard stays open, use the dismiss control above the number pad or drag the form down.
  • If iCloud sync is enabled, make sure both devices are signed in to the same Apple ID and iCloud Drive is available.

Data and backups

Saved hubs, rims, and builds are stored locally on your device unless you export them or enable optional iCloud sync. JSON export is the best manual backup before moving to a new device.

Version 1.1 highlights

  • Build Check visual cues for ready, review, and needs-fix states.
  • Spotlight search for saved wheel builds.
  • Siri and Shortcuts actions for opening the app and calculating spoke lengths.
  • Optional iCloud sync for presets and saved builds.
  • Smoother measurement entry and keyboard behavior.